How Do You Handle Confrontation?

How Do You Handle Confrontation?

Last Friday night, my 20-year-old daughter and I went to a popular major chain restaurant during the dinner rush. Told there was a long wait ahead, we scoped out the open-seating options in their bar area and saw a table waiting to pay their check.

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What’s Your Conflict Resolution Interval?

What’s Your Conflict Resolution Interval?

Recently, I’ve been working on something I call my “conflict resolution interval”—the time it takes for me to shift from a dysregulated state after a tough interaction with another person, to initiating repair.

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Are You a Collector or a Connector?

Are You a Collector or a Connector?

Recently, Amy and I spent the day with friends at the iconic Getty Villa, nestled along the beautiful Pacific Palisades coastline here in Los Angeles. If you’ve never been, the story behind it is as grand as the view.

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